SendFile is a simple and efficient file-sharing platform that allows you to send large files to others quickly and easily. To use it, you visit our website, add your files, enter the recipient's email address, and hit send. WeTransfer will then upload your files to our servers and send a download link to your recipient's email. They can click the link to access and download the files.

SendFile offers both free and paid plans. With the free plan, you can send files up to 2GB in size, and your files are available for seven days. We also have SendFile Pro, a subscription-based service, which provides additional benefits like larger file size limits (up to 20GB per transfer), password protection, and longer storage durations. You can choose the plan that best suits your needs.

We take your data security seriously. SendFile uses encryption to protect your files during transit and while they are stored on our servers. Files are only accessible through the unique download link sent to your recipient, and you can add a password for an extra layer of security with our Pro plan. We also have strict data retention policies to safeguard your privacy.

If your recipient doesn't receive the download link, there are a few steps you can take. First, make sure you entered their email address correctly. Also, ask them to check their spam or junk folder as sometimes our emails end up there. If the issue persists, you can resend the transfer or contact our support team for assistance. We're here to help ensure your files reach their intended destination.