Cancellation Policy
Last updated July 2, 2026
This is the whole policy: cancel any time. You keep Pro until the end of the period you've paid for, then drop to the free tier.
Cancel any time
Pro is a subscription with no lock-in. Cancel whenever you like and it stops renewing. You keep every Pro feature until the end of the period you have already paid for, and then your account drops to the free tier on its own. You never lose access to your files or friends.
How to cancel
- Cancel from your billing profile, or email hello@sendfile.dev from the address on it.
- One line is enough: "please cancel."
- You get a confirmation, and no further charges.
No refunds
Cancelling stops the next charge; it does not return the current one. Because the free tier covers almost everything most people send, you can use Sendfile properly without paying and only go Pro once you know you need it.
Where local law gives you a statutory refund right, that still applies.
After you cancel
You keep your account and drop to the free tier. Nothing is deleted, and you can upgrade again any time.
Still have a question?
Email hello@sendfile.dev. A real person will reply. If anything about billing ever feels unfair, tell us and we'll make it right.
This document is written in plain language for clarity and is provided as-is. It isn't legal advice. Questions? Email hello@sendfile.dev and a human will answer.