Refund and Cancellation Policy
Last updated July 2, 2026
Cancel any time and keep Pro until the end of the period you have paid for. If you change your mind about a purchase, you can request a refund within 14 days. Payments and refunds are handled by Paddle, our payment provider and merchant of record.
Refunds
You may request a refund within 14 days of your purchase. Refunds are returned to your original payment method.
To request a refund, use the "View receipt" or "Manage subscription" link in the receipt email Paddle sends you, or email hello@sendfile.dev and we will help.
Cancel any time
Pro is a subscription with no lock-in. Cancel whenever you like and it stops renewing. You keep every Pro feature until the end of the period you have already paid for, and then your account drops to the free tier on its own. You never lose access to your files or friends.
How to cancel
- Cancel from your billing profile, or email hello@sendfile.dev from the address on it.
- One line is enough: "please cancel."
- You get a confirmation, and no further charges.
After you cancel
You keep your account and drop to the free tier. Nothing is deleted, and you can upgrade again any time.
Still have a question?
Email hello@sendfile.dev. A real person will reply.
This document is written in plain language for clarity and is provided as-is. It isn't legal advice. Questions? Email hello@sendfile.dev and a human will answer.